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Francolino

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1

Tuesday, October 18th 2011, 12:21pm

Problems during updates / solutions & help

Hello to all tester on the Origin Server,

During this day the developer apply several updates to the test server, so please be patient it's possible that you have login or display errors for a much longer time than in live universes - This is a test server !
It's very important that you clear the browsercache and all cookies for this server (when you have problems). And you can force the browser to reload a page again direct from the server when you press CTRL + F5.

Please use this thread to ask for help.

Regards, Francolino

lebend007

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Tuesday, October 18th 2011, 12:30pm

Hi Francolino,

I had in the last few minutes some problems, couldn't log out, if i press in the menu bar, get some errors.

Now i didn't get my fleetreport (transport) for 20min.

I also wrote this as feedback.

for your information.

EDIT: Ctrl + F5 , logout & delete cashes&Cookies didnt solve the problem.

greez

Francolino

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3

Tuesday, October 18th 2011, 12:35pm

It's possible .. as said, today the developers apply several updates to go on with the noob protection. This is much more important as to care about a server without timeouts or longer problems, sorry.
So be patient when you get error messages - they knew about them ;-)

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4

Tuesday, October 18th 2011, 12:36pm

np, was just for your information. i know it's a test server ;)

5

Tuesday, October 18th 2011, 12:37pm

Hi Francolino,

I had in the last few minutes some problems, couldn't log out, if i press in the menu bar, get some errors.

Now i didn't get my fleetreport (transport) for 20min.

I also wrote this as feedback.

for your information.

EDIT: Ctrl + F5 , logout & delete cashes&Cookies didnt solve the problem.

greez
Dear Lebend 007,
as i see ure some of the few ppl wich are still logged in the server..

atm a lot of ppl cant even login and getting error while trying..

just to reprt all completly i kopy the test from my post below in here

Quoted

While logging im getting this error

Fatal error: Class 'GF_Analytics_Target_IdName' not found in /home/www/ogame_en_670.3.0.0/gflib/intern/GF/Analytics/Target/IdNameLevel.php on line 12

i hope u can help me..

cookys and cash has be allready deleted and addons has been disabled :S

Greets Warpo

Edit : 12:16 (GTM +1) now i get this message

Fatal error: Uncaught exception 'GF_QServ_Exception' with message '[GF_QServ] socket_connect: Connection refused' in /home/www/ogame_en_670.3.0.0/gflib/intern/GF/QServ/Logger/Exception.php:19 Stack trace: #0 /home/www/ogame_en_670.3.0.0/gflib/intern/GF/QServ.php(137): GF_QServ_Logger_Exception->report('[GF_QServ] sock...') #1 /home/www/ogame_en_670.3.0.0/gflib/intern/GF/QServ.php(151): GF_QServ->connect() #2 /home/www/ogame_en_670.3.0.0/gflib/intern/GF/Analytics/Backend/QServ.php(31): GF_QServ->send(Array) #3 /home/www/ogame_en_670.3.0.0/gflib/intern/GF/Analytics.php(251): GF_Analytics_Backend_QServ->send(Array) #4 /home/www/ogame_en_670.3.0.0/html/game/include/globalhelper.class.php(2428): GF_Analytics->userInteraction(Object(GF_Analytics_User_Account), Object(GF_Analytics_Interaction_Unit_Built)) #5 /home/www/ogame_en_670.3.0.0/html/game/include/technik.php(362): GlobalHelper::gfLogUserAnalytics(Object(GF_Analytics_Interaction_Unit_Built), '307215', 'ZENSORED IT WAS MY E-MAIL') #6 /home/www/ogame_en_670.3.0.0/html/game/include in /home/www/ogame_en_670.3.0.0/gflib/intern/GF/QServ/Logger/Exception.php on line 19

i hope that it will help you

im especially interested in why my mail adress is posted there in clear text Oo

Greets Warpo

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6

Tuesday, October 18th 2011, 12:43pm

i had a similiar error bevor i logged out. after one more time as i clicked on the side bar.

i dont understand it too, why there apears my e-mail adress..


EDIT: yeah iam still logged in, but mostly didn't work. (no spy reports, no combat reports, no fleet arrivments, no colonization, no update of fleet space).

7

Tuesday, October 18th 2011, 1:11pm

well i got in..... after hitting F5 + CTRL

BUT only got to check my messages and then it came up on a white page:

"Sorry, you tried more passwords than normal users should. To protect accounts with weak passwords you are locked out for a while. If you are not a password guessing bot please come back in a few hours (and maybe use the password recovery email instead of guessing). See you later!"

REALLY???

8

Tuesday, October 18th 2011, 1:15pm

Bah

9

Tuesday, October 18th 2011, 1:19pm

my fleet go on an expedition is disappeared

10

Tuesday, October 18th 2011, 1:20pm

@thefallenone: Your email is in that text. So better delte it.

After deleting browser cache the error message is gone.

Eventmanager seems to be stuck as my fleets won't return nor building finish.

11

Tuesday, October 18th 2011, 1:33pm

two positive impact upon return to any message from my fleet back any resources arrive (looting) and especially no return fleet disappearance of 41 croi 20 cle 24 clo and 11 gt


and also sent to the recycler coordinates of the impact they have nothing to spend and recover while the cdr is always visible on the coordinated

12

Tuesday, October 18th 2011, 1:38pm

Hi Francolino,

I had in the last few minutes some problems, couldn't log out, if i press in the menu bar, get some errors.

Now i didn't get my fleetreport (transport) for 20min.

I also wrote this as feedback.

for your information.

EDIT: Ctrl + F5 , logout & delete cashes&Cookies didnt solve the problem.

greez
Dear Lebend 007,
as i see ure some of the few ppl wich are still logged in the server..

atm a lot of ppl cant even login and getting error while trying..

just to reprt all completly i kopy the test from my post below in here

Quoted

While logging im getting this error

Fatal error: Class 'GF_Analytics_Target_IdName' not found in /home/www/ogame_en_670.3.0.0/gflib/intern/GF/Analytics/Target/IdNameLevel.php on line 12

i hope u can help me..

cookys and cash has be allready deleted and addons has been disabled :S

Greets Warpo

Edit : 12:16 (GTM +1) now i get this message

Fatal error: Uncaught exception 'GF_QServ_Exception' with message '[GF_QServ] socket_connect: Connection refused' in /home/www/ogame_en_670.3.0.0/gflib/intern/GF/QServ/Logger/Exception.php:19 Stack trace: #0 /home/www/ogame_en_670.3.0.0/gflib/intern/GF/QServ.php(137): GF_QServ_Logger_Exception->report('[GF_QServ] sock...') #1 /home/www/ogame_en_670.3.0.0/gflib/intern/GF/QServ.php(151): GF_QServ->connect() #2 /home/www/ogame_en_670.3.0.0/gflib/intern/GF/Analytics/Backend/QServ.php(31): GF_QServ->send(Array) #3 /home/www/ogame_en_670.3.0.0/gflib/intern/GF/Analytics.php(251): GF_Analytics_Backend_QServ->send(Array) #4 /home/www/ogame_en_670.3.0.0/html/game/include/globalhelper.class.php(2428): GF_Analytics->userInteraction(Object(GF_Analytics_User_Account), Object(GF_Analytics_Interaction_Unit_Built)) #5 /home/www/ogame_en_670.3.0.0/html/game/include/technik.php(362): GlobalHelper::gfLogUserAnalytics(Object(GF_Analytics_Interaction_Unit_Built), '307215', 'ZENSORED IT WAS MY E-MAIL') #6 /home/www/ogame_en_670.3.0.0/html/game/include in /home/www/ogame_en_670.3.0.0/gflib/intern/GF/QServ/Logger/Exception.php on line 19

i hope that it will help you

im especially interested in why my mail adress is posted there in clear text Oo

Greets Warpo
dunno if that'll help U but i get same message while trying to log out ^^

13

Tuesday, October 18th 2011, 1:46pm

That's great server because all my fleet is freeze and my colonise ship return to my planet without colonised .....so what happen now what are you doing for corrige this bugs ? And you have any idea how long we need waiting for ? :chainsaw: :sniper: :borg:

Je voudrais juste savoir combien de temps ça va durer ? :sniper: :borg:

14

Tuesday, October 18th 2011, 1:48pm

same here...
can login... but my fleets are still up in the air :D ... buildings and research not ending...
several times forced logout, normal...

it's a test server... it is supposed to have these kind of trouble... so we don't have them in a non-test server, where we all want things to work perfectly... so... imperfections are better to happen here...

some players (if not the majority) are taking a real competition on these server... don't forget it may close at any time...
so... play... enjoy... test it... report... but do not take to seriously... you'll regret it when you see it close some day...

best regards...

15

Tuesday, October 18th 2011, 1:49pm

That's great server because all my fleet is freeze and my colonise ship return to my planet without colonised .....so what happen now what are you doing for corrige this bugs ? And you have any idea how long we need waiting for ? :chainsaw: :sniper: :borg:

Je voudrais juste savoir combien de temps ça va durer ? :sniper: :borg:

its a test server lol...

i think u misunderstud this thread and the reason why this universe is up Oo

this thread should give us users Infos about when the server is ready again and for the GF what kinda errors they got ..

and this server is a TEST - Server , so if its might going to be reseted any time u cant complaine either Oo

sth thats more intersting is still that sth like the e-mail adress can be read out of the souce-txt in clear text .. Oo

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16

Tuesday, October 18th 2011, 1:54pm

Yes it is a test server, you could be rank 1 and complain all day but dont forget this can and most likely will be reset at anytime then what? are you going to cry about it? Jeez chill out let the test be run and have a good time, hell even make some new friends thats why i joined it, so i could try out things here that i wouldnt risk in my non test accounts :beer:



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Barym & Uni 43 Retired.

17

Tuesday, October 18th 2011, 2:01pm

"I believe i can spy"...
"I believe i can use my fleet"...

:D :D :D

still no spy reports... ahahah... but the game is running :bday:

18

Tuesday, October 18th 2011, 2:04pm

whaou thank you ^^
I ask just when or if the server come back without bugs ?!!
You dont understand me i play with others server so i understand its a test server i just ask when they corected the bugs but thank you for almost insulting me for nothing because everybody want know that no ?!!!

edit : my fleet come back (after 3 hours freeze ^^) but my probes and my colonization ship are still freeze ....


edit : i have no idea what is pixie lol ^^

Gandor

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19

Tuesday, October 18th 2011, 2:07pm

wooo go Pixie lol, Cylon mine wasnt directed at you but everyone that was complaining but all seems working now :D



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20

Tuesday, October 18th 2011, 2:10pm

whaou thank you ^^
I ask just when or if the server come back without bugs ?!!
You dont understand me i play with others server so i understand its a test server i just ask when they corected the bugs but thank you for almost insulting me for nothing because everybody want know that no ?!!!

i'm sorry... we are so dumb here...

"That's great server because all my fleet is freeze and my colonise ship return to my planet without colonised .....so what happen now what are you doing for corrige this bugs ? And you have any idea how long we need waiting for ?"

i think that is kind of... arrogance... but... who am i to understand it...
you didn't report anything... you didn't help with a new bug... nothing...
you just came here to... complain... and to get satisfactions... about a TEST SERVER...

so... what were you saying???... i got lost :S

Gandor

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21

Tuesday, October 18th 2011, 2:15pm

I thought i pixie was a fairy but this one seems to be very fiesty lol :beer:



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Barym & Uni 43 Retired.

22

Tuesday, October 18th 2011, 2:23pm

I dont say that but i almost dont sleep (3or4 hours) that night because i am in war with one of my neighbor and i dont have any idea when my fleet come back so you can understand that no ?
And its normal to know what happen now no seriously ...???
and i am the first guy to report the problem lets see the other topics .....

Ps:my probes come back now just my colony ship is freeze.

so i dont talk anymore.

23

Tuesday, October 18th 2011, 2:26pm

@Gandor
:D :D :D

that's why i'm here... to have fun ;) .... same has you my friend :gamer:
not to complain :grumble:

:arrow: but my spy report seems lost :dash: :fie: ... they could offer us beer as we seat and wait... :lol:

Gandor

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24

Tuesday, October 18th 2011, 2:32pm

we should defo have that party and chill out, laugh at the complaints and most of all get our drink on lol



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25

Tuesday, October 18th 2011, 2:52pm

Another less obvious thing would be the noob protection glitching right now, as a lot of people who are shown without protection, have it. Could be an event handler problem as their status in the galaxy didn't get updated fast enough, but I did wait for an hour+ before writing this.

26

Tuesday, October 18th 2011, 9:59pm

Everything its ok , just reports to be on time ... like expos,attacks,deployments itd itd...

27

Tuesday, October 18th 2011, 10:57pm

Bumpey. People under noob protection still appear grey at galaxy. Also, board link from ingame started to link to other forums.

Francolino

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28

Tuesday, October 18th 2011, 11:45pm

Quoted

Bumpey. People under noob protection still appear grey at galaxy.


Are you sure ? Cleared cache ?


Also, board link from ingame started to link to other forums.


Links to http://board.origin.ogame.de - correct.
The Welcome message includes wrong text and links, it's known.

29

Wednesday, October 19th 2011, 12:12am

1)Yeah, even after clearing cache/cookies/changing browser, and some voodoo, top 2500 and so on guys still appear grey to me and have scan buttons, but people below 1700 are actually protected from me. The top 3k+ guys appear green.
2)Links correctly now, yay.

30

Wednesday, October 26th 2011, 6:32pm

I lost 2 planets and 2000 ranks. . .what happened. I spent alot of DM on those? :cursing:

31

Wednesday, October 26th 2011, 6:43pm

and me my account he is delete with my DM and my item use with DM, so what happen's? Big Back up? And now i do what? :dash: :cookie:

32

Wednesday, October 26th 2011, 7:06pm

lost money /Darkmatter

OK with this bug I lost 30 Dollars of darkmatter and no refund to Bank

Kebab

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33

Wednesday, October 26th 2011, 7:20pm

Hello, regarding the problem with the backup bug.
Please see the news announcement:

Server backup problems

and use this discussion thread instead: Server backup problems

Cheers,
Kebab
OGame Origin Admin


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